In Rochdale in the early 1900’s, a young Frank Wilson was
dismissed from his job as salesman to a
paper wholesaler for lateness. His role had involved dealing
with the sales of imported lever arch files and box files from
Germany. Using his contacts he went alone and soon realised that
instead of importing the office files he could use the local
knowledge of spindle manufacture (from the Rochdale mills) to
make binders himself. To put the business on a legitimate
footing he formed the company WH Hilton in 1908.
Germany led the world in office filing at the time, and
Frank made regular trips to Germany to get new ideas. This was
put on hold by the First World War, which claimed the life of
Frank’s friend and salesman Alfred Davies. Frank employed
Alfred’s son Alan Davies after the war, and he became
instrumental in the later success of the company.
The
1920’s were a time of prosperity and growth for WH Hilton. Over
one hundred staff
were employed at the Verotax works in John St, Rochdale, and
Frank was able to buy a second home in Southport. In 1932 Frank
borrowed from the banks to invest in machinery to meet a
colossal contract for record sleeves; however the record company
reneged on the order and despite the overall profitability, the
banks foreclosed and WH Hilton went out of business.
Frank restarted the business from scratch in his own name and
re-employed some of his loyal employees. The business was
gradually rebuilt and in 1939 he moved to Southport, opening a
factory in Cross Street, whilst maintaining production in
Rochdale.
During the Second World War, Frank’s eldest
sons Kenneth and Bryan were called up for duty, leaving him
running the business with his youngest son Frank. After the war
Kenneth worked with his father in Southport, whilst Bryan headed
south to London to set up a Sales Office in the Capital.
At
the British Industrial Trade Fair of 1947, the company exhibited
its latest innovation the Railex 221 Lateral Suspension File
System, which had been designed by Alan Davies. Lateral
suspension files had not been seen in the UK before and the
interest was almost more than the company could cope with. The
system was called 221 as it could condense two “four drawer
filing cabinets” into one “lateral suspension cabinet”.
The brand name and later company name of “Railex” was introduced
to reflect the company’s offering of rails and suspension files,
and also to give a modern post-war feel to the brand.
During the 1950’s and 60’s the company continued to move
forward. Kenneth took his father’s position as Chairman after
Frank’s death in 1956, whilst Bryan continued to develop the
London market. The third generation of the Wilson family started
to enter the business with Kenneth’s sons Kenneth and Alan
working alongside their father in Southport and Howard working
with his father Bryan in London.
The company continually
designed new products to meet new markets. Of these the most
successful were the Easifile and Polifile that are still
exceptional products today. Both gave an excellent alternative
to the more common spring transfer file, with the Easifile
perfectly dealing with low capacity situations and the Polifile
looking after clients’ thick and bulky contents.
From a
business perspective, the 1970’s and the 1980’s were excellent
times for Railex. The company used its prosperity wisely and
invested for future strength. Firstly, the company purchased an
engineering company in Essex called Elite Manufacturing, who had
a reputation for producing high quality filing cabinets. This
allowed Railex to offer a complete office system solution that
ranged from files to cabinets and was within the quality control
of the Wilson family. From this, a range of specialist
high-capacity cabinets to store Lloyd George wallets were
developed for the medical market.
Secondly, the company
had the foresight to invest in export.
Through a chance
meeting at a trade fair in 1982, Railex started to develop an
export market for Graphic Arts files in Germany. The files were
designed to hold the printing plates needed by the German Print
Trade. This link with Herman Lappe Hamburg, provided Railex with
stable business that was not available to its competitors.
During the 1990’s trading conditions worsened due to an
increase in buying consortiums and the associated focus on price
over quality among other things. The prudence of the company
over the previous decades allowed the company to ride the storm
better than many of its competitors.
At the end of the century, along with the difficulties in
the market, the Wilson family had to cope with a combination of
ill health and the deaths of Kenneth Snr (1985), Alan (1996) and
Bryan (1997) over a relatively short period of time. With the
departure of the then Chairman, Kenneth Wilson in 1999 through
ill health, by 2002 Howard was the only member of the Wilson
family in direct management of the company.
The new
millennium has brought a fresh breath to Railex. In order to
create a strong more focussed management structure, the company
split into two parts. Railex Systems Ltd is based in Essex and
produces a wide-range of filing cabinets, mobile storage and
bespoke storage solutions. Railex (Filing) Ltd are based in
Southport and produce the range of files for which Railex became
renowned. In both companies the mantra of “Quality and Service”
are unchanged from the earliest days of WH Hilton. |
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